How to Setup and Fix BellSouth Email Not Working issue?

BellSouth email services are known for providing email services across the globe. Being a part of AT&T for years, BellSouth still allows its users to access their email accounts. Despite providing many unique features and benefits of using email accounts, users still face problems while accessing their email accounts. One of the most common issues the users face is “BellSouth Email Not Working.”

Well, there is a solution to every problem, and we are here to help you. This blog post will provide you with complete information about how to resolve the BellSouth email not working issue. So, stay tuned and grab the complete information mentioned in this post.

How To Set Up a BellSouth Email Account?

Let’s look at the steps you execute to set up a BellSouth email account on your device.

  • First, open a compatible web browser on your device.
  • Now, type “BellSouth.net email login” in the insert field and click on the search option.
  • Thereon, you will be redirected to the login page of your email account.
  • Here, click on the “Set up a mail account” option.
  • After that, you will be asked to enter the display name and click on the “Next” option.
  • Moving ahead in the procedure, you will be asked to provide your unique email address and click on the “Next” option.
  • Now, you will be redirected to the incoming mail server page.
  • You must select “POP3” as the incoming mail server and provide “mail.bellsouth.net” for the incoming and outgoing server addresses.
  • After that, click on the “Next” option, and then you will be asked to provide the login password of your email account.
  • Once you provide the login credentials, click on the “Finish” option.

Congrats! You have successfully set up your BellSouth email account by performing the above-mentioned steps. Now, moving ahead in the blog, let’s discuss the reasons due to why a user may face a BellSouth email not working issue.

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Reasons Behind BellSouth Email Not Working Issue

Having a clear understanding of the reasons behind the BellSouth email error can help prevent the error from occurring again. Given below is the list of the possible reasons why BellSouth email not working issues arise;

  • AT&T email services server issues.
  • Poor or unstable internet connection.
  • Providing incorrect login credentials of your BellSouth email account.
  • An incompatible or outdated web browser can also be a reason due to why the issue arises.
  • Third-party antivirus software blocks the browser from connecting with the server.
  • Your email account does not have enough storage to send or receive new emails.
  • When you have not updated the device operating system for a long time, it can lead to BellSouth email not working issues.
  • Incorrect configuration settings of your BellSouth email account can also be a strong reason why the issue arises.
  • SSL certificate is disabled.
  • Browser’s history and cache conflict with the email online server.

Ways to Resolve BellSouth Email Not Working Issue

Let’s take a look at the tried and tested solutions that you can execute to resolve the BellSouth email problem;

Solution 1. Reset the Login Password of the BellSouth Email account

The first solution we suggest to troubleshoot the BellSouth email not working issue is to reset the login password of your email account. If you have forgotten the login password of your email account and suddenly face the BellSouth email not working issue, then resetting the password can help you eliminate the error.

Given below are the steps that you can carry out to reset the login password of your BellSouth email account;

  • First, open a compatible web browser on your device, type “signin.att.com” in the search box, and press the enter button.
  • It will now redirect you to the login page of the BellSouth email account.
  • After that, click on the “Forget Password” option, which is available below the password insert box.
  • Thereon, you will be asked to provide the User ID and last name in the insert fields and then click on the “I’m not a robot” option to fill the captcha form.
  • Once you are done with providing the details, then click on the “Continue” option.
  • Now, you can see two options to reset your password, i.e. by temporary password or by answering the security questions.
  • You can select the second option if you remember the answer to security questions. Otherwise, you can select the “Temporary Password” option and then keep following the on-screen instructions to complete the process.

Once you have reset the login password of your email account, then try to login into your BellSouth email account with the new password. In case the issue persists, then move to the next solution.

Solution 2. Create A Secure Mail Key on Your BellSouth Email Account

If the above-mentioned solution does not help you eliminate the error, try creating a secure mail key on your email account. The secure email key will act as a protection to keep your email safe from malicious software.

Here are the steps that you can perform to create a secure mail key;

  • First, navigate to your BellSouth profile login page and click on the “Sign-in Info” option.
  • After that, you have to select your BellSouth email account in which you want to add a secure email key.
  • Then, scroll down to the secure email key section and click on the “Manage Secure Mail Key” option.
  • Moving ahead, click on the “Add Secure Mail Key” option.
  • You can also provide a name if you want to recognize the mail key. It’s not a critical step, but it can be helpful in future.
  • Thereon, select the “Create Secure Mail Key” option, followed by a click on the “copy secure mail key to keyboard” option.
  • At last, end this process by clicking on the “OK” option.

Once you are done with the above steps, verify if the BellSouth email not working issue has been rectified. If the error still exists, then try the next solution.

Solution 3. Check the Internet Connection and Reset Internet Options

If there are network and internet connectivity issues, it can disable the web browser to connect with the email server.

So, you must ensure that your device is connected with a strong wi-fi connection. After that, you have to reset the internet settings. Given below are the steps that you can follow to reset internet settings;

  • The first step is open the windows run command by pressing the “Windows + R” keys together on your PC.
  • After that, type “Control Panel” in the insert field and click on the “OK” option.
  • Now, click on the “All Control Panel Items” option and select “Internet Options.”
  • Thereon, click on the “Advanced” option, followed by a click on the “Reset” option.
  • Now, end this process by clicking on the “OK” option.
Solution 4. Fix the Browser’s Issues

Let’s take a look at the steps you can carry out to fix the browser’s issues on your device so that you can easily access your BellSouth email account.

  • Delete the browser’s History and Cache: Open the web browser and clear the browser’s history and cache with keeping the time range to “All Time.”
  • Delete Bookmarks: In some scenarios, the bookmarks may face issues loading your email account. Therefore, you must clear the bookmarks from your web browser.
  • Update the browser to the latest Release: When you are using an outdated version of the web browser to access your email account, then you might face a BellSouth email not working issue. An outdated web browser can cause compatibility issues with the email account. Therefore, you must use an updated web browser to access the email account.

Solution 5. Verify the BellSouth Email Configuration Settings

If you provided incorrect email configuration settings, the users might face challenges in accessing the BellSouth email account. Here, you must ensure that you have provided the correct email settings, which are as follows;

A). Incoming Mail Server Settings (IMAP)

  • Incoming server: imap.mail.yahoo.com
  • Incoming port: 993
  • Security required: SSL or TLS
  • Username: Your BellSouth email address
  • Password: BellSouth email account login password

B). Outgoing Mail Server Settings (SMTP)

  • Outgoing server: smtp.mail.yahoo.com
  • Outgoing port: 465
  • Security required: SSL or TLS
  • Username: Your BellSouth email address
  • Password: BellSouth email account login password

Read Also: ATT Email Not Working on iPhone

How to Fix BellSouth Email Not Working on iPhone?

If you are facing the BellSouth email not working on iPhone issue, then given below are the tried and tested solutions you can execute to resolve the issue.

Solution 1. Update iOS to Latest Release

You can perform the below-listed steps to update your iOS to the latest release.

  • Firstly, open the settings application on your iPhone device.
  • Now, scroll down in the settings and tap on the “General” tab option.
  • Under the general settings tap, tap on the “Software Update” option.
  • After that, tap on the “Download and Install” option to download the new updates to your iOS version.

Once the updating process ends, restart your mobile device and verify whether the BellSouth email not working issue has been rectified.

Solution 2. Delete Third Party Applications

The third-party applications installed on your device can cause compatibility and connectivity issues with the BellSouth email services. So, we strongly suggest you delete all the third-party applications installed on your iPhone, or you can temporarily disable these applications.

Solution 3. Check the Email Server Status

If the BellSouth email server is currently down in your area, you may face various login issues and problems with your BellSouth email account. In a scenario where the email server is down, you have to wait until the issue gets resolved automatically for a few hours.

You can check the online server status through many websites, such as the down detector.

Following the above-mentioned solutions, you can easily eliminate the BellSouth email not working issue on iPhone devices.

Ending Note

We hope you find this blog well. In this blog post, we have tried our best to provide you with authentic and useful information about how you can set up and fix the BellSouth email not working issue. If you still have any queries related to the topic, you can reach out to us via chat box. You can also connect with our email experts through mail at info@easy-directory.com. Our experienced and professional email experts are available 24*7 at the help desk to eliminate your query.

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Frequently Asked Questions (FAQ)

1. How to set up a BellSouth email account on iPhone?

A: For setting up BellSouth email on iPhone, below are the steps you can execute to accomplish the task.

• The first step is to launch the settings application on your iPhone.
• Thereon, scroll down in the settings and tap on the “Mail, Contacts, Calendars” option and then select “Add Accounts” option.
• After that, tap on the “Other” option and select the “Add Mail Account” option.
• Now, provide the details related to your email account.
• At last, click on the “Next” option.

2. Can I still access my BellSouth email account?

A: Even though AT&T has acquired the BellSouth email services, the previous email users can still access their email accounts. There is just one change; users have to visit the official website of Yahoo or AT&T to log in to their BellSouth email account.

3. Why is my BellSouth email account not receiving new emails?

A: There can be different reasons why you are not receiving new emails on your BellSouth email account. Insufficient storage, poor internet connection, and blocked email accounts can be a reason behind this problem. So, try clearing up some space in your BellSouth email account and connect the device to a strong internet connection to resolve the issues.

4. Why is my Bellsouth email account not working on MS Outlook?

A: If you cannot access your BellSouth email account in MS Outlook, you can easily resolve the issue by changing your email account’s login password.

This error mainly arises with legacy accounts; hence, it is advisable to change the login password of your email account.