With its headquarter in Canada, Telus, a telecommunication-based company, provides all the communication products and services like data, voice calls, internet, entertainment, and videos. They have both Wireless and Wireline available so that users can opt according to their preferences.In addition to everything else. However, there are times when the Telus user’s have complained about their Telus Email Not Working.
Telus also provides us with Email services, which one can access from different devices like mobile phones, tablets, or systems. They have a great user interface and a number of services. If you have a good internet connection, you can easily access it.
This doesn’t happen on a regular basis but whenever you face any problem like this, you need to work on the problem and remove the error quickly. But, How do I fix the Telus Email Not Working error? Is a problem you might have, right? To know about the error and its fixes, let’s discuss and understand about it in detail.
Table of Contents
Before knowing about the fixes, you first need to understand what is the cause of the error so that you can select and try the fix. Below we have mentioned a few of the reasons which can cause issues while accessing your Telus Email.
Note: Check your Telus Gmail Settings to verify the working order is accurate.
1. Using Old Email App
You can face issues while sending or receiving an email if you are using an old or expired email App. In actuality, it creates issues within your email settings, making communication between Telus email servers difficult.
2. Incorrect Telus Email Configuration
Before going further with the fixes, you first need to go on your App and check the settings, if they are correct or not. If it is not right, you need to modify it and make changes according to the requirements.
3. Wrong Email details
There are various times when you enter the wrong login credential. This is the most common mistake which people who faces smtp Telus net not working make. So review your Email account and Password before hitting the submit button to avoid this mistake.
4. Poor Internet Connection
Poor internet connection is a common problem faced by most of the people. You get anxious when you are not able to send or receive an email, so you start searching for solutions, but before going for any technical solutions, you first need to check and verify your internet connection. There can be changes that the error is not because of any technical problem but from the network provider’s side.
5. Email server Down
If your Telus Email is not working, and you have check the internet connection even then there can be chances of error in the Telus Server. To know more about it, you have to use Google or Down Detector.
6. Presence of Firewall or other security software.
The presence of a firewall or Security software is important for the safety of your device, but sometimes, it also creates problems in accessing your Telus Email. They create an obstacle or block the ports which is important to send or receiving an email.
Before going further with the fixes, check if your device needs an update or if it has any bugs, if everything is good and your issue is persistent, then follow our instructions.
Solution 1: Unblock SMTP Ports on your Firewall
To unblock the SMTP ports for your email on your Firewall is :
In a few countries, this port might get blocked, so you can choose a different port while traveling Internationally.
Note: You can use an alternative port, 25.
Solution 2: Check and Modify the Telus outgoing Mail server Configuration
To check, modify and set the telus outgoing mail server not working server error setting on your phone or your system, follow these steps.
Note: Check Telus Website every month to maintain the setting configuration properly.
Solution 3: Use a working Telus SMTP Port
Sometimes, you cannot access one port of Telus SMTP, i.e., the port is unavailable, for such a time, Telus has a number of Ports available for its users.
To change the SMTP server, follow the given instructions.
Note: Check and verify if all these port numbers are open in your Firewall as well for an error-free experience.
Solution 4: Verify the network connection
To check if there is a network error, which leads to your SMTP Telus net not working :
Solution 5: Try some other Email Client App
There are various different email client servers that you can use to access your Telus emails, a few of them are:
Note: Other than Telus Webmail, you have to work on the settings of each of these apps.
Solution 6: Check the Telus Email Server
To check out if the SMTP Telus net is not working is due to the server, you can follow the instructions:
Your answer will be present on the Top searches only. But if you don’t get the answer on the google search, then go to the down detector website, find Telus email not working problems there, to get detailed information.
Solution 7: Add your Account details on Smtp Settings again
At last, if nothing works, then check your account details again, there is a high chance that you have entered the wrong username and Password for the clients.
To check that and change:
Note: Make sure that Telus do not deactivate your Account.
To use Telus email on an Android device, you have to activate it by setting it up.
Important: If your device doesn’t set up your email account on its own, do it manually.
Note: If you don’t have details about these settings, you can contact us for help.
Important: For Telus.net accounts, use port number 1025.
And by this, your Telus email is set up on your Android device.
To access the Telus email on your window, you have to set up the Telus email first.
To do so:
Again, if your SMTP Telus net is not working on your iPhone, you need to set it up properly on your device. To do so:
Note: You must have your Email account and Password to log in to your Telus account.
After this, the Mail will try to search for your Email settings to finish your account setup properly. If the process is done, click on the Done button to complete the process.
If your email settings do not appear in search of Mail, then you must fill them manually.
Related Page: How to Rectify TELUS Email Issues
If you tried all of them and none work for you and you are still stuck with the smtp Telus net not working error, then you can contact us any time. Our team, full of experts, are available around the clock to help you out. Along with their experience and knowledge, they will resolve your issue quickly.
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